1.General provisions
By placing a booking with our company, you agree to the following terms and conditions as set-out. If you have any questions about booking with us, please contact us before making a booking.

These booking conditions do not constitute a contract with the supply of vehicle rental services. The rental company will provide a separate rental agreement when you pick up your vehicle. You will also be subject to General Terms & Conditions provided by the company.

Reservations are confirmed for a group and not a particular model unless shown otherwise. We are unable to guarantee a particular make/model or fuel type unless a guaranteed model group has been booked.

The vehicle shown on any documentation is for guidance only and may be substituted with an alternative, similar or upgraded vehicle at our discretion.

By ticking the accept button you are agreeing to purchase a value voucher from our company for the amount of the rate quoted by us. Our company will issue the voucher and send to you by e-mail and will book the vehicle selected. By ticking the accept button you authorize our company to debit your card the amount shown on your voucher.

The voucher supplied by our company is your proof of reservation and payment.

2.Payment

For your convenience we book your vehicle only with 10% of advance payment. So  in order to book a vehicle you have to pay an advance payment of 10 % and the remaining amount of 90% directly at the station.

Payment Methods

• Bank Transfer

Your reservation will be final upon the receipt of the bank transaction

• Offline Credit Card

We will check the availability of the vehicle and will charge your credit card only upon reservation confirmed

• Instant Reservation/ E-Commerce with Alpha Bank

Pay 10 % of the total amount and reserve immediately your vehicle

3.Deposit for guarantee

Upon pick up of the vehicle, Remezzo Rental will preauthorize an amount from the Driver’s Credit Card as a deposit for guarantee which will be fully refunded at the end of the rental, provided no other charge arise. Please note that the refund can take up to 14 days, depending on the issuing bank of the Credit Card. The amount of the deposit varies according to the car type.

If a customer fails to present a valid credit card or there is a lack of sufficient funds available on the credit card, the car rental agent may refuse the release of the vehicle. In these instances, no funds paid will be reimbursed.

Guarantees amount:

Cars (not executives):       300€

ATVs:                                      300€

Buggies 570-800cc:           500€

Buggy 4 seats 800cc:          1500€

Buggies 1000cc:                   1500€

Buggy Dune:                         500€                                      

4.Cancellations, No Shows & Amendments

Cancellation of  Bookings
The amount due for no-show/cancellations will be calculated in line with the below:

• Cancellation made 30 days or more in advance of arrival date = Full advance payment refund
• Cancellation made 15-29 days in advance of arrival date = 50% of deposit refund
• Cancellation made 14 days or less of arrival date = No refund issued, full amount of advance payment amount due

In order to obtain a refund of the amount you have paid for your voucher (where applicable) you must contact the company by e-mail (mykonos@remezzorental.com) requesting to be refunded.

It can take up to 14 days for your card company to process a refund. We are not responsible for how long it takes your card company to process a refund.

No Shows
No-show is when you:

• wish to cancel but don’t tell us before your rental is due to start
• fail to pick the car up at the arranged time and date
• fail to provide the documentation that’s required to pick the car up
• fail to provide a credit card in the main driver’s name with enough available funds on it

The car rental company reserves the right to refuse the car to any customer who fails to arrive at the scheduled time and date with all necessary documentation and a credit card in the main driver’s name with enough available funds for the vehicle’s deposit/guarantee.

Also the car rental company reserves the right to refuse the car in case the driver is younger that the minimum age required for each kind of vehicle.  

5.Driver

• Minimum age is 23 years for ATV, 25 years for Buggy.
• Minimum age for cars (except Premium, Luxury & Special) is 23 years.
• Minimum age for Premium, Luxury & Special cars is 25 years.

In all of these cases, you’ll receive no refund of the money you’ve paid.

6.Amendments
You can amend your rental at least 72 hours before your rental is due to start. Please note that any amendment such as amendment of pick-up or drop-off location, car group, rental period and driver’s personal details may affect rental price which may be different from what you paid initially. No refund due if the rental costs less than the prepayment.  An amendment request is not assured, and amendments will be treated as a new booking.

In case you wish to amend your booking  you have to send your amendment request to mykonos@remezzorental.com. Amendment of your reservation should be made in writing prior to the start of your rental.  Please note that telephone amendments will not be accepted.

Please note: prices are based on the pick-up and drop-off times and dates that you arrange before your rental starts. If you pick the car up any later or bring it back any earlier, you will not receive a refund for unused hours or days.

7.Off road

Driving off road and on the beach is prohibited. In case of off road driving the vehicle will be taken from the customer and we will impose a fine of 500€.